Testimonials

Hi Airtug, just wanted to let you know I received my TDE-1 tug. Shipping was as easy as it gets. The R&L freight guys could not have been more cooperative. The pallet itself arrived completely undamaged and ready. To assemble.

The assembly process was very simple and straightforward, taking about 15 minutes to get it up and running. As far as fit goes, add Piper PA-12 to your list of compatible aircraft. With the tug in position, nothing is closer than about 6 inches, so it fits very nicely.

One general comment: the online pictures don’t do a good job of conveying how substantial this tug is built. This thing tugs my 1200 lb. Super Cruiser like it’s nothing. Don’t sell yourself short!

All in all this has been a great experience and I appreciate your efforts in getting my freight details worked out.

Take care.

I wanted to inform Airtug about the handling of our Learjet 60. The Airtug 10H did a perfect job moving the aircraft in and out of the hangar. Your product is really great.

That electric air tug you built for me is the easiest to maneuver, whether you want to move forward or backward just a little or a lot. To turn the tug is just a breeze. You should refer to this aircraft tug as the little old ladies air tug. My wife weighs just a 100 lbs and she can move the aircraft in the tightest spaces. Thank you for making this air tug for me

Hi,

I wanted to let you know how happy I am with my new tug. It was delivered exactly as promised and was easy to assemble. Your documentation was excellent.

The best part is that I can now effortlessly move my aircraft around a frequently snow-covered, icy ramp. The first time I needed to use it to pull my plane over to the fueling station, the ramp was covered in about 4″ of fresh snow on top of 1″-2″ of sheer ice. As you see from the attached video, my Airtug moved the plane with no problem at all. The plane was full of Jet A (147 gallons) and the weight was aft with the full belly tanks and still it was no problem for the tug.

Thank you for your terrific product!

Just used the Airtug for the first time and I’m absolutely delighted with my purchase. I’ll be passing your product information onto my friends!

I love the 6-S Airtug ! It moves the Chancellor like a champ !!! I would highly recommend this tug.

I am the owner of a 2014 Cirrus SR22. After recently obtaining a spot at a private hangar, I extensively started researching the issue of which Tug to buy. I tried two other tugs, and decided to buy the AirTug for a variety of reasons. First, it is electric and I did not want to deal with gas or the loud noise from a gas powered tug. Second, the ability to put the nose on the platform was essential to avoid unnecessary pressure on it. Third, it has more than sufficient power to push the entire plane full of gas into my hangar without a problem. Finally, the ability to maneuver the plane easily makes the entire process extremely easy.

After having it for a couple of months, I can also say that the customer service has been beyond what I expected. Although I have not had any problems since purchasing it, there were a couple of follow up questions that I had and both the admin and tech staff have been superb.

If you are looking for a tug, look no further!

I love my new Airtug! It does everything that I needed it to do and it looks good too! Do not throw your money away on overpriced computerized tugs, the NFE-4 does it all for half the price!

The Airtug is working out great! We wish we had got one sooner.

Honestly, we knew we wanted an electric Tug, and I started googling airplane tugs. After seeing a few good reviews for Airtug and one other brand, I asked a couple of professionals and we ended up going with the Airtug.

We just recently purchased an electric tug to move our camper and enclosed trailer to and from the side of our home. This area is very narrow and impossible to navigate with our truck. The airtug has exceeded our expectations and was worth every penny spent. Our only regret is that we did not make the purchase sooner. Airtug’s customer service is outstanding as Lori spent nearly 45 minutes on the phone with us explaining all the details of their products and answering all of our questions. Lori was very patient with us and she guided us every step of the way from selection and purchase to delivery and followup. As far as the product is concerned, you cannot beat Airtug’s quality and reliability. We have had no problems with our unit and I cannot believe that I was able to move an 8000 pound trailer down the road to my neighbors driveway with the tug. We researched other companies who build similar products and by far Airtug is the best and they are located in the US. Do not waste your time looking anywhere else. You will definitely be happy with this company.

The tug works great! We have five different units using the trailer tug: SWAT, Traffic (motorcyles), Personnel, Police Patrol Operations, and Driver’s training. We will also be using it to move our movable barricades at our upcoming Festival of the Arts street fair in two weeks. We ordered the pincer attachment to helps us move those.

We are enjoying our new Airtug! It works great for moving all of our boats and trailers around our shop. Very nice product. I should have gotten one sooner and glad I went with the larger model. Thanks again!

After struggling to find a solution for moving our boat inventory, we came across Airtug. We have found the machine so indispensable we have purchased 3 for our two warehouses. We literately could not function with out them. The units have proven to be reliable and Airtug’s customer support has always been spot on when we needed them. Thank you for building such a great product!!

I love my Airtug! I use it to move a 24′ car trailer into a narrow door garage. It was impossible to park with my pickup because the clearances were so tight. The Airtug allows precise movement and makes parking the trailer a breeze.

I bought (and quickly sold!) another brand and it just didn’t do the job.

The Airtug is powerful, driving the trailer easily over the threshold and it’s very easy to maneuver. It’s well built with intuitive and simple controls. I purchased additional hitch ball mounts and have been using it to move other items as well.

I highly recommend this product.

I recently took possession of an Airtug “Trailer Tug HD – Gas <15,000 lbs”. I am extremely pleased with the tug itself, as well as the support I have received from the people at Airtug. From the moment I ordered my tug, I felt that I was in good hands. Delivery involved a border crossing into Canada, but Airtug’s customs representative handled it seamlessly. And, since the Airtug is made in the U.S., there were no duty fees involved. The tug arrived plastic wrapped on a palette, which is a stroke of genius- any damage would have been readily apparent. It was in perfect condition. It is also very beefy, and solidly built.

Maneuvering my 27’ Airstream trailer with the tug is a breeze. And although my garage bay only has inches of clearance on either side, I am able to BACK the trailer into its home with ease. I highly recommend this product.

I just finished up putting over 100 boats and Rv’s away for the winter. Airtug has extended my years of running storage by 10 years.  That makes my life SO much easier. My customers even noticed how well it works.  Mine is a TT-HD-GM-8. My only complaint is I wish Honda put a larger gas tank on it…..otherwise it’s just GREAT.  Thanks so much. No it’s not for sale and you can’t have it back!!!!

Any consumer knows that when they have an issue with a product, they’re lucky if they can even speak to a real live person. Even luckier if the person not only knows the product, but is empowered to resolve a problem.

I ordered an NFE-6 from Airtug and it was shipped to my home. Upon unwrapping the shipping film, I realized there was damage you couldn’t initially see. One email to Airtug and they were ready with options to make things right. Upon closer inspection, I discovered more and more damage, unseen until I went to make my initial repairs. Through several emails and phone calls, never once did I detect a moment’s hesitation on the part of Airtug not to keep me a satisfied customer, and go above and beyond to take care of the problem.

With the shipping damage finally totaled, Airtug immediately told me they were building me a replacement tug and it would ship to me in three days. No hesitation, no questions asked, no quibbling- simply a brand new NFE-6 on its way to me at no charge. Three days! I was floored.

Airtug took full responsibility for their product even though it was heavily damaged by a shipper. The damage was not their fault. They didn’t have to do it, but they did- and now they have a customer for life. When they say they want you to be 100% satisfied with your Airtug, it’s more than just words. Thank you Airtug for the BEST customer service I’ve had in my life, and thank you for a first-class product!Bill Sanford

Hi Airtug

I am not familiar with creating movies but was able to string 2 short videos together of me testing the new AirTug vs the BestTug. Posting to YouTube is also foreign to me. Hopefully you can find a way to use this short testimonial.

BestTug wins in looks but fails in function. In this video you will see I need to “hang off the tug” in order to increase traction. This is based off of the company’s recommendation. The trick actually works on this test day. However, I purchased the AirTug NFE-4 because too many other days the BestTug failed. Throwing sand under the tires nor studding the tires improves the situation. I was then left trying to find someone to help me move the plane. The AirTug simply works. No gymnastics needed! It is not in the video, but I stopped and started the tug from every patch of the ramp where the BestTug showed slippage. The AirTug never hesitated. Should conditions get icier I do have chains (not an option on the BestTug). I did not put them on because I wanted an apples-to-apples test. BestTug will probably say this is not apples-to-apples because of the design differences (their Bravo is similar in design). However, the Alpha is the direct price competitor to the NFE-4. So if you are looking to save money but not sacrifice function: buy the AirTug!

The NFE-6 Airtug is a fabulous piece of equipment. And performs exactly as advertised. We are very happy with it. We also were impressed with the customer service which was second to none. Within a week of completing the order process it had arrived in New Zealand. Thanks to all involved at Airtug.

‘We love our Airtug!! Before purchasing our Airtug we had many issues concerning moving boats around our small warehouse. It usually took 2 or 3 people to move one boat, now only one person is needed. Also, moving a boat around with the Airtug is considerably safer than the hand dolly we used prior to our purchase

We have owned the Airtug for nearly one year and have not had one single issue. Its always there and ready to go when we need it.

Thank you for making such a great product!!.